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Warranty and Returns

We pride ourselves in our product quality with strict quality control checks in place, but to provide you with maximum peace of mind, we offer a comprehensive 15 Day Returns guarantee. Buy with confidence and Enjoy a great Shopping experience at Balk'sJewel!

Returnable Items: 

Items that can be returned/refunded or exchanged within 15 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken or soiled upon arrival.
2. Items received in the incorrect size/color. 

Non-Returnable Items:

Items outside the 15 days warranty time-frame.

Return Shipping Costs

1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.